General information about personal data

Chaka Chaundh India SP protects your personal privacy and strives to protect your personal information in the best possible way. Chaka Chaundh complies with all laws and regulations for personal data protection. This policy will help you understand what kind of information Chaka Chaundh collects and how it is used. By agreeing to the Policy on the Site in connection with the purchase and disclosure of information, you agree to the processing of your personal information in accordance with the information stated below.

Chaka Chaundh India SP, ("Chaka Chaundh" / "we"), Sec 21, Rohini, New Delhi 110086, India is the person responsible for the processing of your personal data.

What personal data is processed at the Chaka Chaundh?

The “Information” provided by you to Company or collected from you by Company may consist of “Personal Information” and “Non-Personal Information”.

Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:

a) Your user name along with your password;

b) Your name;

c) Your address;

d) Your telephone number;

e) Your e-mail address or other contact formation;

f )Your date of birth;

g) Your gender;

h) Information regarding your transactions on the Website, (including sales or purchase history);

i) Your financial information such as bank account information or credit card or debit card or other payment instrument details including one-time password;

j) Internet protocol address;

k) Any other Information that you provide during your registration process, if any, on the Website; or

l) [Identification code of your communication device which you use to access the Website or otherwise deal with Company],

How does the Chaka Chaundh use your personal information?

The collected data may be used for identification, direct marketing, customer surveys, newsletters and for statistical purposes. The information may also be used for mail, text and email purposes, as well as for marketing and gathering of information by telephone, unless you object to this. You can contact us at any time to cancel customer marketing. Information may also be used to analyse shopping habits in order to provide you with relevant marketing as well as to improve the website, payment solutions and payment processes. In order to improve payment solutions and payment processes, we forward your personal data to contracted service providers/ third party payment service providers that we use to complete your order. The personal data can then also be combined with data from other registers, eg. credit data. Your social security number will also be processed in conjunction with purchases on behalf of (or due to claims from) payment and credit companies who need this for credit information purposes. The use of the data may interfere with other registries, both inside and outside the India. The data may also be collated or shared with authorities or our partners for printing and distribution, as well as payment intermediaries and credit companies for payment or credit information. Chaka Chaundh always takes the utmost care on such occasions. By accepting the terms and conditions on the website in connection to the purchase or disclosure of information, you agree that your personal data is transferred to other countries. If all or part of Chaka Chaundh's business is sold or integrated with any other business, your personal information may be disclosed to our advisors, potential buyers and their advisors and will be forwarded to the new owners of the business. Chaka Chaundh uses Google Ads services. You can read more about Google's collection, sharing and use of data here.

How is your personal data protected?

In order to keep the personal data we collect safe, we have taken several security measures: We have implemented security practices and technical and organisational measures to protect your personal information through web browser certification. Additionally, we have appropriate firewalls and antivirus software in place to protect the website and prevent unauthorized access to the network. Access to the areas where personal data is stored is limited and employees need to be identified for access.

Chaka Chaundh also uses SSL (Secure Socket Layer), which is a protocol for secure data transfer over the Internet (or other networks). As a customer you need to ensure that SSL is not turned off in your browser settings. In order to prevent unauthorized access when processing your payment or credit card number, one-way encryption is used.

How long do we save your personal information?

If you agree to be a registered customer / member of Chaka Chaundh, your details will be saved until you unsubscribe. You can unsubscribe at any time. If you do not register as a customer / member, your data will be saved as long as necessary by law's requirements or to fulfill the affairs of Chaka Chaundh to you, such as to meet delivery and warranty commitments.

Your data is stored no longer than permitted by applicable personal data law.

Accessing, updating and correcting your personal information

You have the right to receive, once per calendar year, free information about the personal data processed about you, regardless of how it has been collected. If you want to receive this information, please submit a written request to us. The request must be submitted by registered post to the address stated on the website in accordance to the applicable personal data law. It cannot be sent by email.

Chaka Chaundh wants to ensure that your personal information is accurate and up to date. If you want to cancel your user account, or if any of the information you submitted to Chaka Chaundh changes, such as your email address, name or payment details, please send an email to: contact@chakachaundh.com. You are entitled at any time to request the personal information to be corrected, blocked or deleted.

Your personal information is not processed for direct marketing purposes if you oppose to such usage. You are entitled to revoke any consent for processing personal data at any time. Such a recall may be limited to only part of the usage, such as direct marketing.

Links on the page

The site may contain links to external websites. This Privacy Policy applies only to our own website. When you visit an external website linked by us, please read the privacy policy that applies to that page. Note that Chaka Chaundh is not responsible for the processing of your personal information by other websites.

Changes to Privacy Policy

Chaka Chaundh reserves the right to make changes to this Privacy Policy at any time in order to correct interference or to meet new legal or technical requirements. All changes to this Privacy Policy will be published on the website.

Cookies

Chaka Chaundh uses cookies on the Website in order to improve our services and create statistics of your use of the website. A cookie is a small piece of text-based data stored in a user's web browser while the user is browsing a website. Cookies are used to enable a better user experience. You can choose to not accept cookies in your web browser. However, if you choose to not accept cookies, feasibility and certain features of the website might be impacted negatively. Cookies are completely harmless for users. When agreeing to our integrity policy you agree to the use of cookies.